Returns & Exchanges
If you are not completely satisfied with your purchase, you may return your unworn timepiece in its original packaging within 30 days of delivery.
1
Initiate Request
Contact our support team with your order number and reason for return to receive a Return Authorization.
2
Prepare Package
Secure the watch in its original box with all tags, protective films, and warranty cards included.
3
Ship Item
Send the package to our designated return center using a tracked shipping service.
4
Quality Inspection
Once received, our horologists will inspect the item, and your refund will be processed within 5 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing